SALES + PROMOTIONS
Does Drebest have any sales events?
Yes! We typically have two sales per year – one around Memorial Day and one around Black Friday / Cyber Monday. Please note, we do not offer price adjustments to purchases made prior to or after sales events.
We do not “double discount.” This means that bundled items will be discounted from their full value, not the usual discounted bundle price.
Trade customers are not able to use their discount in addition to the sale discount.
Does Drebest offer coupons, rebates or promotions?
At this time we do not offer discount codes. We are a direct-to-consumer brand, cutting out licensing and distribution fees to make our premium quality home essentials as accessibly priced as possible. We will not honor codes found on third-party discount, coupon or promotion websites.
What methods of payment do you accept?
We accept all major credit cards as well as Paypal. Please note, we can only accept one form of payment per order, with the exception of Gift Cards. We only accept Gift Cards issued by Drebest.
Will I be charged sales tax?
Sales tax will apply for orders shipped to Alabama, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Canada (importer of record). Please note: Sales tax rates vary by state and are subject to change. Be sure to enter your shipping address at checkout to see the sales tax amount
Why am I charged before my order has shipped?
Our payment provider only allows us to capture funds within seven days of you placing your order – otherwise we have to cancel your order, re-enter it and contact you for your credit card information again. We’d prefer to charge you at time of shipment, but we do so when you place your order to prevent future inconvenience
What's the status of my order?
|Location||Estimated Shipping Time|
|United States||7-10 business days|
|Europe||15-25 business days|
|Australia, New Zealand||15-25 business days|
|Mexico, Central America, South America||20-30 business days|
|Middle East (UAE, Saudi Arabia)||20-30 business days|
What if I need to change my shipping address?
Contact Our Customer Support Team within 30 minutes of placing your order during normal business hours Monday – Friday, 8:00am – 5:00pm PST.
RETURN & EXCHANGE
Where are your Bedding products made?
Our bedding is manufactured in a family-owned factory, located in Hai Phong City, in the north of Vietnam. Our percale and cotton are made of the finest long-staple Korean cotton. Made in Vietnam, our basics are available with all natural Korean white down or hypoallergenic down alternative filling.
Do you offer organic products?
Our products are not certified organic because the organic label does not ensure that an item is non-toxic. Items made of fibers grown organically – but then processed with toxic chemicals – may still carry the organic certification label.
What is the thread count of your Bedding?
We still hold the viewpoint on assessing the quality of a bedding set based on the density of the fabric. However, this does not mean that the higher the yarn density, the better the quality. Fabric surfaces with a fiber density of more than 500-600 thread count are often woven too tightly, which results in the ventilation reduction on the fabric surface. And this sometimes makes us feel the fabric is heavier and more hard-wearing. Therefore, we choose the material Percale with a density of 450 fibers, Normal Cotton with a density of 200 fibers. It gives ventilation, has high absorbency and is always smooth to the touch.
How should I care for my bedding?
Visit our Care Page for information on how to care for your Drebest bedding items.
How deep are your fitted sheets?
Our fitted sheets are designed to fit mattresses up to 16" deep. For more information, please check Size Chart